Apollo Root Cause Analysis™ Methodology – Solve Complex Problems and Prevent Recurrences of Failures

By the end of this 2 days training course, participants will be able to:

• Demonstrate a comprehensive understanding of the Apollo Root Cause Analysis Methodology.
• Explain the fundamental principles and processes of effective problem-solving.
• Articulate the core concepts of causal relationships and evidence-based problem analysis.
• Facilitate and lead group problem-solving sessions using the Apollo RCA approach.
• Develop detailed Cause & Effect Charts to visualise complex problems.
• Utilise the RC Pro® / RealityCharting® software to support the analysis process.
• Apply the Apollo RCA methodology to real-world scenarios and prepared case studies.
• Identify and evaluate the effectiveness of potential solutions derived from the analysis.
• Conduct thorough investigations that reveal the underlying causes of problems without placing blame.
• Integrate the Apollo RCA methodology into existing organisational processes for continuous improvement.
• Implement strategies to prevent recurring problems based on the insights gained from the analysis.
• Communicate analysis results and recommended solutions effectively to stakeholders.

• Engineers involved in design, process, or systems engineering who need to understand failure modes and their impacts.
• Data Analysts who analyse operational data and seek to understand underlying issues affecting performance.
• Risk Management Professionals focus on identifying and mitigating risks within operational processes.
• Compliance Officers ensuring that organisational practices meet regulatory standards and need to investigate compliance failures.
• Supply Chain Managers overseeing supply chain operations who need to address issues that affect reliability and efficiency.
• Environmental Health and Safety (EHS) Managers responsible for ensuring workplace safety and compliance with environmental regulations.
• Incident Investigators lead investigations into failures or incidents.
• Maintenance Personnel responsible for maintaining equipment and addressing recurring issues.
• Quality Assurance Professionals focus on ensuring product and process quality through effective problem analysis.
• Operations Managers overseeing operational processes who need to understand root causes of inefficiencies.
• Process Improvement Specialists dedicated to enhancing processes through systematic problem-solving techniques.

• Basic
• Intermediate
• Advanced

Learning Approach: This course will provide comprehensive learning resources, including course materials for future reference. Each topic will commence with a clearly defined intended learning outcome (LO). The learning experience will be enriched through diverse activities such as hands on practices, quizzes, and discussion. Besides supplementing the core material, participants will have access to additional resources such as a course manual, a downloadable free copy of Dean Gano’s eBook ‘Seven steps to Effective Problem Solving’ and Memory Jogger (RCA Jogger). Learning Tools: Participants are encouraged to bring their laptop to access RCPro® software. Each participant will get access to the RCPro® software for twelve (12) months duration. RC Pro® facilitates implementation of the Apollo Root Cause Analysis™ methodology and provides comprehensive investigation management features. It gives participants a standardised platform to quickly create, escalate, iterate and integrate your analysis into business processes. This software will be utilised during the hands-on activities for participants to practice.

Your expert instructor is an experienced Root Cause Analysis (RCA) Trainer, and Incident Investigator with a strong background in the Oil & Gas, Renewable Energy and also Manufacturing sectors. He is a Root Cause Analysis specialist with Pro-Reliability Solutions, and is an Elected Member of the Institute of Industrial Accident Investigators (IIAI).

With a focus on improving operational performance, he is proficient in applying methodologies like 5 Whys, Fishbone, and Apollo Realitycharting to drive continuous improvement, prevent repeat failures, and enhance organisational efficiency. His core competencies include incident investigation, corrective action planning, RCA rollout, and data analysis.

His professional experience includes serving as a Lead RCA Trainer for ARMS – A Baker Hughes Company from 2017 to 2025, where he developed and delivered RCA training globally. During this time, he defined RCA activation criteria (e.g., for failures >£10K recurring breakdowns) and tracked performance measures, targeting a 70% reduction in repeat events within one year. He also led the RCA development team for the Baker Hughes Integration Project, authoring training presentations and contributing to a global e-learning program.

Additionally, he has significant experience in Health & Safety Training, having served as a Health & Safety Training Manager for ELAS Ltd, where he managed nationwide training operations and delivered over 200 training sessions annually. He consistently rates as a Top-Scoring Trainer, achieving 5/5 for RCA and H&S training worldwide for eight years.

His certifications include Apollo RCA Instructor (Oct 2017), IOSH Managing Safely and Working Safely, and NEBOSH – Introduction to Incident Investigations. He is also the author of several RCA blogs on topics such as Effective Documentation and The Secret to Reliable Human Performance.

Unlock the potential of your workforce with customized in-house training programs designed specifically for the energy sector. Our tailored, in-house courses not only enhance employee skills and engagement but also offer significant cost savings by eliminating travel expenses. Invest in your team’s success and achieve specific outcomes aligned with your organization’s goals through our expert training solutions. Request for further information regarding our on-site or in-house training opportunities.

In our ongoing commitment to sustainability and environmental responsibility, we will no longer providing hard copy training materials. Instead, all training content and resources will be delivered in digital format. Inspired by the oil and energy industry’s best practices, we are leveraging on digital technologies to reduce waste, lower our carbon emissions, ensuring our training content is always up-to-date and accessible. Click here to learn more.

To further optimise your learning experience from our courses, we also offer individualized “One to One” coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.
Request for further information post training support and fees applicable