Human Resources Training Courses > Competency Management & Assessment (CMA) Program – Transforming Workforce Capability Through Structured Competency Systems
Code Date Format Currency Team of 10
Per Person*
Team of 7
Per Person*
Early Bird Fee
Per Person
Normal Fee
Per Person
PE2310 16 - 19 Nov 2026 Kuala Lumpur, Malaysia SGD 3,955 4,139 4,399 4,599
PE2310 16 - 19 Nov 2026 Kuala Lumpur, Malaysia USD 3,095 3,239 3,399 3,599

*Fee per person in a team of 7 or 10 participating from the same organisation, registering 6 weeks before the course date
Request for a quote if you have different team sizes, content customisation, alternative dates or course timing requirements
Request for in-person classroom training or online (VILT) training format

Learn in teams and save more! Enjoy group discounts of up to 50% off normal fees for team based learning. Contact us on [email protected] to learn more today!

Code

PE2310

Date

16 - 19 Nov 2026

Format

Kuala Lumpur, Malaysia

Currency

SGD

Team of 10
Per Person*

3,955

Team of 7
Per Person*

4,139

Early Bird Fee
Per Person

4,399

Normal Fee
Per Person

4,599

Code

PE2310

Date

16 - 19 Nov 2026

Format

Kuala Lumpur, Malaysia

Currency

USD

Team of 10
Per Person*

3,095

Team of 7
Per Person*

3,239

Early Bird Fee
Per Person

3,399

Normal Fee
Per Person

3,599

*Fee per person in a team of 7 or 10 participating from the same organisation, registering 6 weeks before the course date
Request for a quote if you have different team sizes, content customisation, alternative dates or course timing requirements
Request for in-person classroom training or online (VILT) training format

About this Training Course

This program provides a comprehensive and practical understanding of competency management and capability development, equipping participants with the knowledge and tools required to build a high-performing workforce. It focuses on how organisations can systematically design, implement, and sustain competency frameworks that are aligned with business strategy, operational requirements, and long-term organisational goals.

Participants will gain in-depth insight into the full competency lifecycle, from defining job roles and identifying required competencies to developing structured frameworks, assessment methodologies, and assurance processes. The course emphasises the importance of integrating competency systems into everyday business practices to ensure consistency, transparency, and measurable performance outcomes.

Through a combination of real-world examples, hands-on exercises, and practical tools, participants will learn how to conduct competency assessments, perform gap analysis at both individual and team levels, and design targeted development plans that support workforce capability growth. The program also introduces proven industry approaches and toolkits, enabling participants to apply best practices within their own organisations effectively.

In addition, the course addresses the evolving workplace landscape, including the impact of digital transformation and AI, while reinforcing the critical role of human judgment, structured learning, and capability development in achieving sustainable organisational success. By the end of the program, participants will be equipped to design and implement competency-based systems that drive performance, improve workforce readiness, and deliver tangible business value.

By the end of the course, participants will be able to:

  • Recognize capability development challenges in a fast-changing environment: Discuss the impact of AI to Capability Development
  • Diagnose organizational needs: Discuss Issues and concerns that call for competency management interventions.
  • Master the fundamentals: Explain competencies and holistic capability development in clear and actionable terms.
  • Build robust systems: Use a proven competency profiling and assurance model process and apply it to their organization.
  • Gain hands-on experience with a capability development toolkit, understand their value and assess suitability for adoption by their organizations
  • Learn from the World Bests: See how top organizations use competency development for competitive advantage.
  • Design for impact: Propose competency management & assurance process tailored to their organization.

This course is designed for professionals involved in capability development, talent management, and organizational performance improvement.

  • Human Resource Personnel
  • Capability Developers
  • Departmental Heads involved in Capability Development
  • Technical Managers/Engineers involved in developing Competency Standards & Framework
  • Leadership and Technical Competency Assessors from Line Departments
  • Intermediate

The course is delivered using a blended and highly interactive approach that combines instructor-led lectures, group discussions, and real-world case studies to reinforce key concepts. Participants will engage in hands-on exercises and practical applications, working directly with competency frameworks and development tools to build and apply their knowledge. The program also incorporates role plays, simulations, and guided workshops to enhance understanding of competency assessment processes and methodologies. This integrated learning approach ensures that participants not only understand the concepts but are also able to apply them effectively within their organizations.

About your Expert Course Leader 1:

Your Expert Course Leader 1 is a highly experienced learning and development consultant with over 30 years of professional experience supporting multinational organisations across Asia, the Middle East, and Europe. Throughout her career, she has worked closely with leading companies to design, implement, and deliver impactful capability development initiatives that align workforce performance with business objectives.

Her core expertise lies in competency management and assurance, leadership development, performance management, and organisational development, where she has successfully helped organisations build structured and sustainable talent development systems. She is well recognised for her practical and hands-on approach, enabling participants to translate concepts into actionable strategies within their own workplace environments.

She holds a Master’s degree in Chemistry and multiple globally recognised certifications in learning and development, executive coaching, and workplace training and assessment. These qualifications, combined with her extensive industry experience, allow her to deliver training programs that are both theoretically sound and highly practical.

With a strong focus on coaching, mentoring, and capability building, she brings deep insight into developing high-performing individuals and teams. Her engaging facilitation style and real-world experience make her particularly effective in driving meaningful learning outcomes and supporting organisations in achieving long-term capability transformation.

About your Expert Course Leader 2:

Your Expert Course Leader 2 is a highly accomplished upstream project integrator and subsurface leader with over 30 years of experience in the global oil and gas industry. He has built a strong reputation for delivering complex, multi-billion-dollar projects across a wide range of environments, including offshore, deepwater, and enhanced oil recovery developments. His career spans major international operations, where he has consistently demonstrated the ability to integrate technical, commercial, and operational perspectives into successful project outcomes. The foundation to this has been recognising, leveraging and developing the talent of the people within the teams he has led.

His core expertise lies in project integration, risk management, technical assurance, and competency development, enabling organisations to make confident, high-quality decisions while maintaining strong safety and performance standards. He has led multidisciplinary teams and large technical communities, ensuring robust execution, effective stakeholder alignment, and delivery of key business objectives.

In addition, he has played a significant role in capability development, including setting global strategies, providing technical assurance for major projects, and delivering training across international teams. He is passionate about developing people and building high-performing organisations, bringing a practical and strategic approach to strengthening workforce capability and driving long-term business value.

He brings extensive practical experience in deploying Competency Management frameworks in large and small organisations. He is known as an enthusiastic facilitator and provides hands on support and practical tools to help participants learn the skills required to deliver effective Competence Management systems. He has developed the IBIS Talent Competency toolkit which will be used for the course.

 

Unlock the potential of your workforce with customized in-house training programs designed specifically for the energy sector. Our tailored, in-house courses not only enhance employee skills and engagement but also offer significant cost savings by eliminating travel expenses. Invest in your team’s success and achieve specific outcomes aligned with your organization’s goals through our expert training solutions. Request for further information regarding our on-site or in-house training opportunities.

In our ongoing commitment to sustainability and environmental responsibility, we will no longer providing hard copy training materials. Instead, all training content and resources will be delivered in digital format. Inspired by the oil and energy industry’s best practices, we are leveraging on digital technologies to reduce waste, lower our carbon emissions, ensuring our training content is always up-to-date and accessible. Click here to learn more.

To further optimise your learning experience from our courses, we also offer individualised coaching support. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It can be delivered virtually through video conference or face to face by one of our senior subject matter experts. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Learn more about our post training coaching services here.
1. What is a Competency Management & Assessment Program?

A Competency Management & Assessment Program is a structured approach used to define, assess, and develop workforce skills. It helps organizations align employee capabilities with job requirements and business goals. For example, the program includes competency frameworks, assessments, and development plans. In addition, it creates clear performance standards across roles. As a result, organizations improve consistency, reduce skill gaps, and build a stronger workforce over time.

2. Why is a Competency Management & Assessment Program important in high-risk industries?

A Competency Management & Assessment Program is essential in industries like oil and gas. First, it ensures employees have the correct technical and safety skills. Second, it reduces operational risks through standardized performance criteria. Moreover, it supports compliance with strict regulations. Therefore, organizations can operate more safely and efficiently. Over time, this structured approach improves reliability and workforce readiness.

3. What are the main components of a Competency Management & Assessment Program?

A Competency Management & Assessment Program includes several core components. First, competency profiling defines job roles and required skills. Next, assessment methods evaluate employee performance. Then, gap analysis identifies missing competencies. Finally, development plans address these gaps. In addition, the program integrates with daily operations. Because of this, it ensures measurable and consistent performance outcomes across the organization.

4. What are the advantages and challenges of competency management?

Competency management offers many advantages. For instance, it improves transparency and supports fair evaluations. It also helps guide training and succession planning. However, there are challenges. Developing competency frameworks requires time and effort. In addition, maintaining consistent assessments can be difficult. Therefore, organizations must review and update their competency management systems regularly to stay effective.

5. How is competency gap analysis used in competency management?

Competency gap analysis is a key part of competency management. It compares current skills with required standards. As a result, organizations can identify areas for improvement. Then, they create targeted development plans. Moreover, gap analysis can be applied to both individuals and teams. Therefore, it supports better workforce planning and more focused training strategies.

6. How does AI influence competency management?

AI is transforming competency management in several ways. For example, it can analyze performance data and suggest training paths. In addition, AI helps automate assessments and track progress. However, human judgment remains important. This is especially true when evaluating leadership and behavioral skills. Therefore, organizations should combine AI tools with expert input to achieve accurate results.

7. What is the future of competency management?

The future of competency management is more dynamic and data-driven. Organizations are shifting toward continuous assessment instead of one-time evaluations. In addition, competency management systems will integrate with learning platforms and real-time data. As industries evolve, this approach helps companies stay flexible. Therefore, competency management will remain essential for building a skilled and future-ready workforce.

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